Warranty
Your Ava&co watch is guaranteed against defects in materials and craftsmanship for a period of 1 year from the date of purchase. During this period, we will exchange at our discretion, any defective watches free of charge, if it proves not to be in conformity with the agreement.
Please see below:
If we are unable to replace or repair the product then you will have the right to return the product and terminate the agreement with a refund of the price paid.
This warranty is in addition to and does not affect your legal rights.
During the warranty period the watch movement, hands and dial are the only components covered under this warranty. These will be repaired or the watch will be replaced free of repair charges, if it proves to be defective in material or workmanship under normal use.
In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value and similar style will be provided.
The warranty does not cover:
-Longevity of battery life.
-Damage resulting from improper handling, lack of care, accidents or normal wear and tear.
-Water damage unless marked water-resistant.
-This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.
Returns
You have the right to return the goods if faulty within 14 days of the day of purchase for a full refund. The goods will be checked upon reciept to determine any faults and all valid claims will be refunded.
The product(s) must be unused – in its original packaging with labels and protective stickers intact – and in new – original condition.
Products purchased directly from our website must be returned to our warehouse with a valid proof of purchase.
Kindly note that you may be subject for the shipping expenses in returning this package to us.
Ava&co does not take responsibility for any items lost during the return shipping.
